Refunds & cancellations
Digital resources
Digital products: Duplicate charges qualify for a refund. Missing, incorrect or unreadable files qualify for replacement or refund. Change-of-mind refunds are not offered after successful access, subject to applicable consumer rights. For assistance, contact UPSC Point at +91 8935876226 with your order reference.
Printed orders: help with a problem
For cancellation requests, damaged copies, an incorrect item or a delivery issue, call 8935876226 with your order reference. For damage or an incorrect item, keep the packaging and provide photographs to help us investigate. For non-delivery, share your order date and tracking details if available. Never share payment passwords or OTPs.
Requests are reviewed against the order and dispatch status. This support process does not limit your applicable consumer rights. Specific printed-order cancellation deadlines and return, replacement or refund conditions have not yet been published; ask support before ordering if these affect your decision.